FAQ
Can I use a Mental Health Care Plan from my GP to access your service?
Medicare rebates are not available for services at River Counselling. Medicare Rebates apply to professionals who are Registered Psychologists, Accredited Mental Health Social Workers and some Occupational Therapists. My qualifications and professional membership are in counselling as opposed to social work, which is not currently covered by Medicare.
Can I claim a rebate for counselling costs through my private health insurance?
You may be able to claim a rebate for counselling, depending on your private health insurer and the level of cover you have.
Rachel is a registered provider with the following private health funds: BUPA; Medibank; ahm; HCF; ARHG (Police Health, St Luke’s Health, CUA Health, Phoenix Health Fund, Emergency Services Health). Please contact your provider to check your eligibility.
Are you an NDIS provider?
River Counselling is not a registered NDIS provider. For those with a self-managed or plan-managed NDIS plan, I am able to invoice direct to the plan manager or provide you with invoices to enable you to seek reimbursement for my service.
What are “conversion practices”?
Conversion practices and ideology is commonly known as “conversion therapy”. Mental health practitioners and LGBTIQA+ advocates have ceased using the term “therapy”, as these practices are not truly therapeutic and often cause harm to people. Conversion practices are attempts to change a person’s sexual orientation or gender identity.
Feedback from survivors of conversion practices indicates the importance of therapeutic support which allows space for an individual to examine and hold both their experience of faith along with their sexual orientation and/or gender identity.
What is religious trauma?
Religious trauma results from an event, series of events, relationships, or circumstances within or connected to religious beliefs, practices, or structures that is experienced by an individual as overwhelming or disruptive and has lasting adverse effects on a person’s physical, mental, social, emotional, or spiritual well-being. (Definition taken from the Global Center for Religious Research Academic Institute: www.gcrr.org)
What’s the difference between a counsellor, psychologist and psychiatrist?
In Australia, psychology is a heavily regulated profession whilst counselling is not regulated in the same way. This means that there is a set training pathway and a registration process with the Australian Health Practitioner Regulation Agency (AHPRA). Psychology is based in a medical model of understanding human behaviour and diagnosing and treating disorders. Clinical psychologists are trained to diagnose mental illness and use evidence based methods of treatment.
Whilst counselling generally uses the same evidence-based approaches as psychology, in counselling there is a strong focus on collaboration between counsellor and client. Counsellors don’t generally view themselves as “treating” a client. Counselling is not a regulated profession in Australia and there is a variety of training that counsellors may have undertaken. Thus it is a good idea to ensure that a counsellor is registered with a professional counselling body. This means that the counsellor is required to have a certain level of training and to undertake professional supervision and ongoing professional development. The ARCAP website has an overview of what’s involved in the different types of counselling registration and allows you to search for a practitioner and see their level of registration: www.arcapregister.com.au
Psychiatry is a branch of medicine which focusses on the diagnosis and treatment of mental illness. Psychiatrists are medical doctors who can prescribe medication. Some psychiatrists utilise talk therapy along with managing medication.
What are your limits to confidentiality?
Your attendance at River Counselling and the content of sessions is confidential. I am legally required to breach confidentiality in the following circumstances:
- Abuse, neglect or risk of serious harm to a child under 18yrs old
- Where there is a serious risk of harm to self or others.
In these circumstances all efforts will be made to discuss the concern with you before breaking confidentiality, unless there is an imminent risk. As part of mainatining a high quality service, I access clinical supervision regularly. My supervisor is strictly bound to maintain confidentiality and no client names are disclosed in supervision.
What records do you keep about me?
When you first seek a service at River Counselling you will be asked to complete a basic intake form with your address and contact details. After each session casenotes are recorded with main points discussed during the session. All information about you, including contact details, any invoices and appointment information, is kept securely. You can request a copy of your records at any time. You are welcome to ask about the privacy of your information at any point. Information about the Australian Privacy Principles is freely available online and is another good resource.
How is my information stored?
Information about you (intake form and brief casenotes) is kept securely. You are welcome to access your records on request. Records are not protected from subpeona by a court of law. River Counselling adheres to the Australian Privacy Principles as set out in the Privacy Act 1988 (Cth).
Got another question?
FAQ
Can I use a Mental Health Care Plan from my GP to access your service?
Medicare rebates are not available for services at River Counselling. Medicare Rebates apply to professionals who are Registered Psychologists, Accredited Mental Health Social Workers and some Occupational Therapists. My qualifications and professional membership are in counselling as opposed to social work, which is not currently covered by Medicare.
Can I claim a rebate for counselling costs through my private health insurance?
You may be able to claim a rebate for counselling, depending on your private health insurer and the level of cover you have.
Rachel is a registered provider with the following private health funds: BUPA; Medibank; ahm; HCF; ARHG (Police Health, St Luke’s Health, CUA Health, Phoenix Health Fund, Emergency Services Health). Please contact your provider to check your eligibility.
Are you an NDIS provider?
River Counselling is not a registered NDIS provider. For those with a self-managed or plan-managed NDIS plan, I am able to invoice direct to the plan manager or provide you with invoices to enable you to seek reimbursement for my service.
What are “conversion practices”?
Conversion practices and ideology is commonly known as “conversion therapy”. Mental health practitioners and LGBTIQA+ advocates have ceased using the term “therapy”, as these practices are not truly therapeutic and often cause harm to people. Conversion practices are attempts to change a person’s sexual orientation or gender identity.
Feedback from survivors of conversion practices indicates the importance of therapeutic support which allows space for an individual to examine and hold both their experience of faith along with their sexual orientation and/or gender identity.
What is religious trauma?
Religious trauma results from an event, series of events, relationships, or circumstances within or connected to religious beliefs, practices, or structures that is experienced by an individual as overwhelming or disruptive and has lasting adverse effects on a person’s physical, mental, social, emotional, or spiritual well-being. (Definition taken from the Global Center for Religious Research Academic Institute: www.gcrr.org)
What’s the difference between a counsellor, psychologist and psychiatrist?
In Australia, psychology is a heavily regulated profession whilst counselling is not regulated in the same way. This means that there is a set training pathway and a registration process with the Australian Health Practitioner Regulation Agency (AHPRA). Psychology is based in a medical model of understanding human behaviour and diagnosing and treating disorders. Clinical psychologists are trained to diagnose mental illness and use evidence based methods of treatment.
Whilst counselling generally uses the same evidence-based approaches as psychology, in counselling there is a strong focus on collaboration between counsellor and client. Counsellors don’t generally view themselves as “treating” a client. Counselling is not a regulated profession in Australia and there is a variety of training that counsellors may have undertaken. Thus it is a good idea to ensure that a counsellor is registered with a professional counselling body. This means that the counsellor is required to have a certain level of training and to undertake professional supervision and ongoing professional development. The ARCAP website has an overview of what’s involved in the different types of counselling registration and allows you to search for a practitioner and see their level of registration: www.arcapregister.com.au
Psychiatry is a branch of medicine which focusses on the diagnosis and treatment of mental illness. Psychiatrists are medical doctors who can prescribe medication. Some psychiatrists utilise talk therapy along with managing medication.
What are your limits to confidentiality?
Your attendance at River Counselling and the content of sessions is confidential. I am legally required to breach confidentiality in the following circumstances:
- Abuse, neglect or risk of serious harm to a child under 18yrs old
- Where there is a serious risk of harm to self or others.
In these circumstances all efforts will be made to discuss the concern with you before breaking confidentiality, unless there is an imminent risk. As part of mainatining a high quality service, I access clinical supervision regularly. My supervisor is strictly bound to maintain confidentiality and no client names are disclosed in supervision.
What records do you keep about me?
When you first seek a service at River Counselling you will be asked to complete a basic intake form with your address and contact details. After each session casenotes are recorded with main points discussed during the session. All information about you, including contact details, any invoices and appointment information, is kept securely. You can request a copy of your records at any time. You are welcome to ask about the privacy of your information at any point. Information about the Australian Privacy Principles is freely available online and is another good resource.
How is my information stored?
Information about you (intake form and brief casenotes) is kept securely. You are welcome to access your records on request. Records are not protected from subpeona by a court of law. River Counselling adheres to the Australian Privacy Principles as set out in the Privacy Act 1988 (Cth).
Got another question?
FAQ
Can I use a Mental Health Care Plan from my GP to access your service?
Medicare rebates are not available for services at River Counselling. Medicare Rebates apply to professionals who are Registered Psychologists, Accredited Mental Health Social Workers and some Occupational Therapists. My qualifications and professional membership are in counselling as opposed to social work, which is not currently covered by Medicare.
Can I claim a rebate for counselling costs through my Private Health Insurance?
You may be able to claim a rebate for counselling, depending on your private health insurer and the level of cover you have.
Rachel is a registered provider with the following private health funds: BUPA; Medibank; ahm; HCF; ARHG (Police Health, St Luke’s Health, CUA Health, Phoenix Health Fund, Emergency Services Health). Please contact your provider to check your eligibility.
Are you an NDIS provider?
River Counselling is not a registered NDIS provider. For those with a self-managed or plan-managed NDIS plan, I am able to invoice direct to the plan manager or provide you with invoices to enable you to seek reimbursement for my service.
What are “conversion practices”?
Conversion practices and ideology is commonly known as “conversion therapy”. Mental health practitioners and LGBTIQA+ advocates have ceased using the term “therapy”, as these practices are not truly therapeutic and often cause harm to people. Conversion practices are attempts to change a person’s sexual orientation or gender identity.
Feedback from survivors of conversion practices indicates the importance of therapeutic support which allows space for an individual to examine and hold both their experience of faith along with their sexual orientation and/or gender identity.
What is religious trauma?
Religious trauma results from an event, series of events, relationships, or circumstances within or connected to religious beliefs, practices, or structures that is experienced by an individual as overwhelming or disruptive and has lasting adverse effects on a person’s physical, mental, social, emotional, or spiritual well-being. (Definition taken from the Global Center for Religious Research Academic Institute: www.gcrr.org)
What’s the difference between a counsellor, psychologist and psychiatrist?
In Australia, psychology is a heavily regulated profession whilst counselling is not regulated in the same way. This means that there is a set training pathway and a registration process with the Australian Health Practitioner Regulation Agency (AHPRA). Psychology is based in a medical model of understanding human behaviour and diagnosing and treating disorders. Clinical psychologists are trained to diagnose mental illness and use evidence based methods of treatment.
Whilst counselling generally uses the same evidence-based approaches as psychology, in counselling there is a strong focus on collaboration between counsellor and client. Counsellors don’t generally view themselves as “treating” a client. Counselling is not a regulated profession in Australia and there is a variety of training that counsellors may have undertaken. Thus it is a good idea to ensure that a counsellor is registered with a professional counselling body. This means that the counsellor is required to have a certain level of training and to undertake professional supervision and ongoing professional development. The ARCAP website has an overview of what’s involved in the different types of counselling registration and allows you to search for a practitioner and see their level of registration: www.arcapregister.com.au
Psychiatry is a branch of medicine which focusses on the diagnosis and treatment of mental illness. Psychiatrists are medical doctors who can prescribe medication. Some psychiatrists utilise talk therapy along with managing medication.
What are your limits to confidentiality?
Your attendance at River Counselling and the content of sessions is confidential. I am legally required to breach confidentiality in the following circumstances:
- Abuse, neglect or risk of serious harm to a child under 18yrs old
- Where there is a serious risk of harm to self or others.
In these circumstances all efforts will be made to discuss the concern with you before breaking confidentiality, unless there is an imminent risk. As part of mainatining a high quality service, I access clinical supervision regularly. My supervisor is strictly bound to maintain confidentiality and no client names are disclosed in supervision.
What records do you keep about me?
When you first seek a service at River Counselling you will be asked to complete a basic intake form with your address and contact details. After each session casenotes are recorded with main points discussed during the session. All information about you, including contact details, any invoices and appointment information, is kept securely. You can request a copy of your records at any time. You are welcome to ask about the privacy of your information at any point. Information about the Australian Privacy Principles is freely available online and is another good resource.
How is my information stored?
Information about you (intake form and brief casenotes) is kept securely. You are welcome to access your records on request. Records are not protected from subpeona by a court of law. River Counselling adheres to the Australian Privacy Principles as set out in the Privacy Act 1988 (Cth).